1. Information We Collect We gather personal information when you interact with our website or services, either by choice or automatically. You may share data when registering an account, submitting a request, placing an order, subscribing to updates, or entering promotions. The categories of data we collect may include your name, email address, physical address, phone number, and payment credentials. Automatically, we also collect non-personal usage data such as your IP address, type of browser, device specifications, session duration, referral links, and pages visited. These details are obtained using cookies and similar tracking tools and are used to optimize system performance and understand user engagement. 2. How We Use Your Data We use your personal information for a variety of legitimate purposes to ensure smooth operations and better service, including: Processing your orders and transactions securely Personalizing your online experience and remembering preferences Responding to your support requests, questions, or feedback Sending you promotional materials and newsletters (if you opt in) Conducting analytics to improve our offerings and customer interactions Complying with our legal obligations and internal administrative procedures Our legal grounds for data processing include user consent, contract performance, legal compliance, and our interest in improving customer service and security. 3. Third-Party Sharing and Disclosure In certain cases, we may share your personal data with carefully selected third parties that support our business. These can include: Payment processors Hosting and infrastructure services Marketing platforms Customer relationship management systems Analytics and performance tracking services All such third parties are bound by confidentiality agreements and are required to handle your information securely and only for the purposes defined in our agreement. We do not sell your personal data. Disclosure may also occur where required by law or for the protection of rights, property, or safety of others. 4. Data Retention Policy We store personal information only for the time necessary to meet the objectives for which it was collected or as required by applicable laws and industry regulations. When your data is no longer needed, we will ensure it is either securely erased or anonymized to prevent any future association with you. 5. Your Rights and Choices You maintain control over your personal data and have rights that include: Accessing your personal data to understand what is stored Requesting corrections or updates to incorrect or outdated information Requesting deletion of your personal data where applicable Limiting how we process your data under specific circumstances Objecting to certain uses, including for direct marketing Receiving a copy of your data in a portable, structured format Withdrawing previously granted consent at any time You can exercise any of these rights by reaching out through our contact form or designated data protection contact. 6. Safeguarding Your Information We implement comprehensive security procedures to protect your personal data against unauthorized access, loss, misuse, or alteration. This includes encryption, firewalls, secure access protocols, role-based access controls, and continuous system monitoring. Despite our efforts, no method of electronic transmission or storage can be guaranteed 100% secure. We encourage users to follow best practices, such as using strong passwords and ensuring secure internet connections. 7. Policy Updates and Revisions Our data protection policy may be revised to reflect operational changes, legal updates, or enhancements in our practices. Any changes will be posted prominently on this page along with the updated revision date. We encourage users to periodically review this policy to stay informed about how we protect their information. Continued use of our services after an update will be deemed as acceptance of the revised policy.